HFACS-Healthcare Training
The Human Factors Analysis and Classification System (HFACS) is recognized as the global standard for conducting a thorough and credible human factors analysis of any adverse event. This intensive 2-day seminar provides training in the application of innovative methods for reducing risk and improving care. These approaches are scientifically derived, empirically tested, and proven in the field.
Upon completion, participants will have the skills to apply the HFACS-Healthcare Framework, along with its companion tools to (1) perform a thorough and credible human factors analysis of patient harm events and (2) systematically generate effective interventions to improve safety.


HFACS has become the global standard for investigating human error-related accidents across numerous, complex, high-risk industries.

The HFACS team and their work has won several awards from major organizations such as the Flight Safety Foundation, the Aerospace Medical Association, the Aerospace Human Factors Association, the American Psychological Association, and the Human Factors and Ergonomic Society. 

Current & former HFACS Healthcare clients include: Mayo Clinic • AdventHealth • MedStar Health • Orlando Health • University of Wisconsin Health • Sloan Kettering Cancer Center  • MD Anderson Cancer Center  • Greenville Hospital Systems

The Curriculum

HFACS Healthcare Training
Norwich University has proudly partnered with HFACS, Inc. to offer open workshops taught by certified HFACS instructors either in-person or virtually. The instructors will walk your team leaders through state-of-the-art, hands-on training of every aspect of the HFACS-RCA toolkit, providing professional training in human factors and safety for continuing general or medical education units.


Topics to be Covered:

  • Integrating human factors and system safety principles into Root Cause Analysis and Action (RCA2).
  • Utilizing the Human Factors Analysis & Classification System (HFACS®) to identify and analyze systemic causes of harm during your RCA2 activities.
  • Developing novel corrective actions for improving safety using the Human Factors Intervention Matrix (HFIX).
  • Selecting the best HFIX solution using the multiple-criteria decision tool called FACES.


Attendees will Receive:

  • HFACS-RCS Handbook
  • HFACS Interviewing Guide
  • HFACS/HFIX/FACES Tools and Checklist
  • Certificate of Completion


Including tools that support both ANALYSIS and PREVENTION.

Learning Format

We provide a more interactive and visually engaging learning experience than you’ll find in many online course environments.
HFACS Courses are available in an instructor-led format and delivered either in-person at a training location near you, or online using our Learning Management System and Microsoft Teams.
Find in-person or online HFACS workshops to fit your schedule. Contact us to learn more.


2 CEUs
This intensive 2-day seminar provides training in the application of innovative methods for reducing risk and improving care. Continuing Medical Education (CME) Units are available.
COST - $1500