How It Works

2 CEUs, equivalent to 20 Contact Hours/PDUs
Change is inherent in innovation, so it’s vital for keeping organizations competitive, but it’s not easy. Using real-world cases, this course investigates what factors lead to either successful change or failure. After this foundational work, you’ll work hands-on to create a Change Management Plan (CMP) using a research-based 8-step approach that you can apply in your present or future roles.
Self-paced course; start at anytime
4 weeks


Yogini Joglekar, PhD
Yogini Joglekar, PhD, has two decades of international experience in management education, with a focus on bridging the gap between academic learning and evolving industry needs. She has taught university courses and led corporate training in Business Communication, Leadership and Change Management, Talent Development, and Intercultural Management in the US, EU, and Asia. Dr Joglekar has worked closely with Fortune 500 companies in customizing talent pipeline strategy and has served as intercultural consultant across the healthcare, financial services, technology, automotive, media, legal, government, and non-profit sectors. In addition to holding a PhD in German and Cinema Studies from the Ohio State University, she is certified in the Big Five Personality Assessment and currently completing Crucial Conversations training.


Leading Change
Change is complex, which can complicate the process. We’ll cover the ins and outs to make it smoother for you. You’ll learn how to engage your teams during change, tips for positively influencing work culture, and empowering others for better outcomes.

Topics Include:

  • Understanding the 8-Step Model
  • The importance of developing and communicating vision
  • Creating a sense of urgency
  • Dos and Don’ts for communication during major change
  • Techniques for building momentum to foster additional change

Who Should Register:

  • This course is ideal for anyone who works with people, especially leaders, those who interact with the public, or anyone who creates messages for their organization
  • Government or military personnel
  • Public Information Officers
  • Communication, marketing, and PR professionals
  • Business owners or business professionals
  • Public speakers

Learning Format

We provide a more interactive and visually engaging learning experience than you’ll find in many online course environments.
The format of this class is fully online, instructor-led, pass/no pass, and can be taken as part of the certificate or independently. Certificate courses can be taken in any order unless otherwise noted.
Industry Experts
You'll experience optional live sessions with your instructor and other experts and have the opportunity to ask questions and discuss the subject.
Active Learning
Learn content deeply through varied case studies, topical readings, infographics and other visuals, and hands-on exercises.
Engaged Classrooms
Build your knowledge repository with weekly quizzes, open group discussions, and even the occasional debate.


Devote 6-8 hours/week
Apply knowledge to your real life
Be prepared to learn from each other