FREQUENTLY ASKED QUESTIONS

If you’re considering one of our online certificate programs or are a current student, find the answers you need to some of your most common questions here.
ABOUT NORWICH PRO

Simply choose your course, register online, and pay for the course. If you are active duty, select the 'Active Duty 35% discount' prior to paying. Then send us an email from your military email address for confirmation. If you are an alumni of Norwich University, select the 'Alumni 20% discount' prior to paying. We will verify your status and contact you with any questions. Employers wishing to register an employee can select ‘Register Employee’ in the shopping cart and pay with a credit card. If you require payment by PO or invoice, please contact us at norwichpro@norwich.edu or call (866) 684-7237 to make these arrangements

Yes. In the shopping cart, simply select ‘Register Group’ and pay with a credit card. If you require payment by PO or invoice, please contact us at norwichpro@norwich.edu or call (866) 684-7237 to make these arrangements.

Yes. Courses can can be taken individually or as a certificate bundle.

No. Our public courses are 100% online, so you never have to physically come to campus.

Students in Norwich Pro courses earn Continuing Education Units, known as CEUs. Each CEU is equivalent to 10 contact hours and is accepted by professional organizations worldwide for the earning and maintaining of licenses and other credentials.

While this number can vary significantly by student, course, and program, a good rule of thumb is to set aside 6-8 hours a week to do the work — especially when first starting out.

No, it does not. Only the Project Management Institute (PMI) provides the PMP exam and certification. The PMP/CAPM exam prep course with Norwich Pro does not include the exam cost - you will need to sign up for the exam directly with PMI.

No. Courses may be taken in any order, except for a few programs that have a Capstone at the end.

Pricing and Discounts

No. The prices listed apply to all students, whether you’re in Vermont or elsewhere.

No. For most programs, Norwich Pro provides all course materials in the online learning environment, so the price listed on the website is the full cost. The exception to this is the New England Public Works Institute program, which does have a book requirement.

No. Full tuition for each course is due at the time of course registration.

No. As noncredit offerings, these programs are not eligible for traditional, federal financial aid/FAFSA. However, students are sometimes able to get funding from their employers or other third parties to help defray the costs. Additionally, military TA or other educational funding may be used. Speak with your Education Officer to determine program eligibility.

For courses offered directly by Norwich Pro, active duty military members can take advantage of our 35% discount. Use voucher code military35 and send Norwich Pro a message from your military-issued email address to confirm active status. This discount applies to active Army, Navy, Air Force, Marine, Air National Guard, Army National Guard and Coast Guard. Certificates & courses provided by our partners are not eligible for the military discount.
Due to regulations set forth by the VA federal educational benefit programs, Norwich Pro offerings are not eligible for GI Bill® benefits at this time. We will continuously monitor developments coming from the VA regarding the use of educational benefits toward Norwich Pro offerings and provide notice of any modifications and updates.
For courses offered directly by Norwich Pro, we are pleased to offer a 20% discount. Use voucher code alumni20 and we will follow up to confirm your status. Certificates & courses provided by our partners are not eligible for the alumni discount.
No. Only one discount may be used.
Refunds, Cancellations, and Deployment

Courses are fully refundable up to seven days prior to the start of the course. Cancellations less than seven days prior will receive a 50% refund. No refunds are provided after the course begins. To cancel, please email us at norwichpro@norwich.edu or call (866) 684-7237. Although rare, inadequate enrollment, instructor emergency, or other substantial issue could result in the cancellation of a course. In that situation, we will contact all enrolled students and fully refund tuition. If you’re deployed while taking a Norwich Pro course, please contact us with your deployment details, and we’ll help you make arrangements to finish your course when you are able to.

Courses are fully refundable up to seven days prior to the start of the course. Cancellations less than seven days prior will receive a 50% refund. No refunds are provided after the course begins. To cancel, please email us at norwichpro@norwich.edu or call (866) 684-7237. Although rare, inadequate enrollment, instructor emergency, or other substantial issue could result in the cancellation of a course. In that situation, we will contact all enrolled students and fully refund tuition.